FAQ

If the purchase amount is 15,000 yen or more, we will deliver it nationwide free of charge.

yes. Replaceable. Earrings (brass parts) can be exchanged free of charge. If you wish, please write "Earring hope" in the remarks column.

14Kgf (14K Gold Filled) refers to a gold-filled piece in which 1/20 or more of the total weight of the metal is made of 14K gold. The 14kgf is crimped with a 14k gold plate, so there is almost no need to worry about discoloration or peeling even after long-term use. In addition, since the gold is thick and does not easily peel off, it is less likely to cause an allergic reaction to nickel, making it a material that does not cause metal allergies.

The plants of our brand basically use preserved flowers (those with color processing), and the color change is not drastic compared to plants with only real colors. It is okay to think that the color will remain as shown in the photo semi-permanently, but depending on the storage method (ultraviolet rays, bathing, etc.), there is a risk of fading.

yes. Please indicate in the remarks column that you would like a receipt when ordering. If you have a preferred address, please let us know that as well. It will be delivered together with the ordered product.