About delivery and shipping

Orders and deliveries of products on the site are limited to within Japan.
As of June 1, 2023

 
Regular orders will be sent by Japan Post's Letter Pack Light and will be delivered to the mailbox of the designated address.


■ Shipping
370 yen including tax nationwide (free shipping for orders totaling 15,000 yen (including tax) or more)
* Since we will ship by order number, if the order number is divided, it will be shipped separately and the shipping fee will be charged each time.


■ Delivery date and time
The products posted on this site are shared with stores, so we ship the products after receiving them from the store.
Depending on the delivery destination, it will be delivered within 5 to 10 days after ordering.
Please note.


<Regarding specified day delivery>
We do not accept delivery date designation.
We apologize for the inconvenience and ask for your understanding.

■ Add shipping address
Ordered products can be delivered to a place specified by the customer, such as the workplace, the home of a friend or family member, in addition to the customer's home. If you register your name, address, etc. in the change/addition of delivery address, you can easily specify it as a delivery address just by selecting it during the purchase procedure.

■ If you are absent at the time of delivery, the delivery company will notify you of your absence, so please contact the delivery company yourself.
After shipping, we will not be able to respond.


■ If the item cannot be received and is returned, the item that was not received will be returned to our company.
As soon as we return, we will cancel the order and process the return. We will not be able to ship it again.


■ About long-term absence/refusal to receive Orders for long-term absence or refusal to receive will be returned to our company.
If you refuse to receive the item without contacting us in advance, we may charge you for the round-trip shipping fee. In addition, we will refrain from ordering if it is judged to be malicious according to our standards.