User Guide

About membership registration and various changes

In order to enjoy shopping comfortably on the BLISS TOKYO site, we ask that you register as a member. Registration is free.
*Before registering as a member, be sure to read and agree to the " Terms of Use " and " Privacy Policy " before registering.
*Please note that the registered ID cannot be changed.

■ Member registration
You can register as a member from the new member registration.
Click here for new member registration
* Shopping can be used after completing registration of customer information.
*Please note that the registered ID cannot be changed.

■ Mail magazine
If you register as a member, you can receive advantageous information and coupons from BLISS TOKYO in the e-mail magazine.
*The e-mail magazine is issued irregularly.
■ Confirmation/change of registered information
Members can check and change their e-mail address, address, delivery list, password, etc. from My Page.
■ Check/change ID password
If you have forgotten your ID registration password, please check it from the password reminder.
*You can change your password from My Page.

About the product

■ Please note that items in stock may be sold at the same time at exhibitions, etc., so even items that were displayed as being in stock at the time of ordering may be out of stock.
In that case, we will contact you by e-mail separately.

■ Specifications/Design Depending on the lighting in the image, the design, color, etc. of the product you receive may differ slightly from what is shown on the website.
Since natural flowers and natural stones are used, deterioration may be accelerated depending on the storage method.

■ About sale/outlet products We cannot accept cancellations, returns, changes to your order, or additional orders after your order has been confirmed.
If you receive a defective product or a product that is different from what you ordered, we will refund your money if we do not have it in stock.
The price written on the tag attached to the delivered product may differ from the purchase price.
Prices are subject to change without notice during the sale. Please note that we are unable to offer discounts from the amount of your order, so please proceed with your purchase.
The event may end without notice.
We cannot accept reshipments due to reasons such as unknown address or long-term absence.
Please note that delivery may take longer than usual due to congestion during the sale period.
During the sale period, it is expected that we will receive a large number of orders, so we may not be able to specify the delivery date. We apologize for any inconvenience caused to our customers, but please understand in advance.

■ There may be cases where the number of products sold is limited or the number of products sold is limited depending on the project. Please check carefully on each product page.

■ Sales price The sales price of the product is subject to change without notice. Please note.

■ Posted image Depending on the computer or smartphone environment you are viewing, the actual color may look different. Please note.


About size

The size notation is the actual size of the sample for measurement.
Depending on the product, there may be an error of 2 to 3 cm.

Terms of use and handling of personal information

BLISS TOKYO has established terms of use.

Please read and agree to the "Terms of Use" before using.

We carefully handle your personal information based on our "Privacy Policy".

About gift wrapping

We accept gift wrapping for a fee.
We ask that you pay 330 yen for each product.
We will put the product in our original cosmetic box,
Depending on the size of the product, we may wrap it in a paper bag.
We would appreciate it if you could leave the box size and wrapping method to us.